ReviewInc
4.9
32 votes
Start by connecting the profiles you already manage. Link your company’s Google and Facebook pages, choose the directories that matter for your industry, and define which destinations each outreach should use. Configure separate campaigns for services, regions, or locations, and route people to the correct listing with location-aware forms that recognize where they are. Launch review requests through simple email prompts and collect feedback in seconds. As responses arrive, watch a single activity feed update instantly, so you can see what changed today without chasing each site one by one. Iterate quickly by testing different ask timing and subject lines, and keep an eye on trend lines as you tune what works.
Handle the daily workflow from a unified inbox. Filter incoming ratings by source, score, or keyword to surface the items that need attention now. Set alerts for low-star posts so nothing sits unattended, assign owners, and respond using approved templates with an optional review step for sensitive cases. Publish replies directly to the original site, capture internal notes for your team, and track resolution through to closure. For hospitality or multi-service teams, create playbooks that route guest issues to the right manager, log follow-ups, and confirm fixes before the public response goes live.
Turn raw comments into decisions with built-in analysis. See sentiment by topic to understand what drives praise or complaints, compare your standing against named competitors on the same directories, and measure movement over time. Use multivariate testing to evaluate which request language or cadence leads to more reviews, and correlate social activity with changes in review volume or rating mix. Share results with stakeholders by exporting clean PDFs, scheduling recurring email digests, or building role-based dashboards that highlight exactly what each department needs: operations gets issues, marketing sees volume and reach, leadership gets a concise scorecard.
Run campaigns with precision and keep the team engaged. Choose the review sites to emphasize for each initiative—national platforms for reach, niche directories for credibility—and update routing without touching every asset. Monitor multiple social channels alongside review sites to catch mentions and jump into conversations or convert them into feedback requests. Set goals for response time and coverage, and motivate consistent performance with leaderboards and badges that recognize fast, helpful replies. With permissions, audit trails, and customizable reports, you maintain control while giving every collaborator the tools to protect and grow your brand’s reputation.
Monitor
Custom
User Customizable Dashboard
Real-time Updates
Schedule and Email the Dashboard
Access all of Listings in One Dashboard
Reply to Google and Facebook Reviews
Auto Responder/Response Library
Automated Email Reports
Schedule User Reports
Location/Regional Based Reports
Website Review Widgets
Testimonial Widget on Facebook Page
One-click Social Sharing
Auto Sharing of Reviews
Google Posts and Q&A
Facebook Posts
Maximum Number of Users - 1000
Customized User Access Levels
Number of Business Locations<strong>* - </strong>Unlimited
Zapier Integration
Google Partner
Facebook Partner
Mobile Friendly
HIPAA Compliant and Certified
Multi-factor Authentication
High Availability Architecture
Webinars, Training Videos, and Knowledge Base
One-on-one Onboarding
US Based Support Team
Basic
Custom
Collecting New Reviews
Automated Review Requests
Custom Email Campaigns
User Customizable Dashboard
Real-time Updates
Schedule and Email the Dashboard
Access all of Listings in One Dashboard
Reply to Google and Facebook Reviews
Auto Responder/Response Library
Automated Email Reports
Schedule User Reports
Website Review Widgets
Testimonial Widget on Facebook Page
One-click Social Sharing
Google Posts and Q&A
Facebook Posts
Maximum Number of Users - 2
Customized User Access Levels
Number of Business Locations<strong>* </strong>- 1
Mobile Friendly
Mobile Kiosks
HIPAA Compliant and Certified
Multi-factor Authentication
High Availability Architecture
Webinars, Training Videos, and Knowledge Base
One-on-one Onboarding
US-Based Support Team
Pro
Custom
Collecting New Reviews
Automated Review Requests
Custom Email Campaigns
Custom Text Campaigns<strong>*</strong>
User Customizable Dashboard
Real-time Updates
Schedule and Email the Dashboard
Access all of Listings in One Dashboard
Reply to Google and Facebook Reviews
Auto Responder/Response Library
Automated Email Reports
Schedule User Reports
Location/Regional Based Reports
Website Review Widgets
Video Testimonials
Picture Testimonials
Testimonial Widget on Facebook Page
One-click Social Sharing
Auto Sharing of Reviews
Google Posts and Q&A
Facebook Posts
Maximum Number of Users - 1000
Customized User Access Levels
Number of Business Locations<strong>* - </strong>Unlimited
Zapier Integration
Google Partner
Facebook Partner
Mobile Friendly
Mobile kiosks
HIPAA Compliant and Certified
Multi-factor Authentication
High Availability Architecture
Webinars, Training Videos, and Knowledge Base
One-on-one Onboarding
US Based Support Team
Enterprise
Custom
Collecting New Reviews
Automated Review Requests
Custom Email Campaigns
Custom Text Campaigns<strong>*</strong>
User Customizable Dashboard
Real-time Updates
Schedule and Email the Dashboard
Access all of Listings in One Dashboard
Reply to Google and Facebook Reviews
Auto Responder/Response Library
Customizable Forms
Centralized Email and Texting with Customers
Customizable Customer Journey (workflow) Stages
Stage Actions (Alerts, Emails, Texts, Webhooks, API)
Automated Email Reports
Schedule User Reports
Location/Regional Based Reports
Website Review Widgets
Video Testimonials
Picture Testimonials
Testimonial Widget on Facebook Page
One-click Social Sharing
Auto Sharing of Reviews
Google Posts and Q&A
Facebook Posts
Maximum Number of Users - Unlimited
Customized User Access Levels
Number of Business Locations<strong>* - </strong>Unlimited
Zapier Integration
Google Partner
Facebook Partner
Mobile Friendly
Mobile kiosks
HIPAA Compliant and Certified
Multi-factor Authentication
High Availability Architecture
Webinars, Training Videos, and Knowledge Base
One-on-one Onboarding
US Based Support Team
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